Expert, guaranteed support for your Kentico website

Our specialist Kentico support service provides: Technical support, troubleshooting, training, assistance and 24/7 cover.

  • Fixed price packages
  • Dedicated support team
  • Guaranteed response times

Kentico Gold Partner
Kentico Cloud Partner
Kentico Hosting Partner
Kentico Quality Expert
Microsoft Silver Partner
Microsoft Azure

What’s Included

Health check

We’ll carry out a detailed Health Check of your website including reviewing code quality, security and speed.

Website monitoring

24/7 monitoring using industry leading software.

Priority access to our support desk

Priority access to our support managers who will assist you with anything from a CMS enquiry to maintenance issues.

SLA with fast response times

Less than 30 minutes response times, our Kentico experts will investigate any issues in super quick time.

Advice and guidance

Access to specialists to help you get the most out of Kentico’s high-performance features.

Guaranteed hours

Our plan gives you a fixed number of hours each month and any unused hours are rolled over, so you don’t lose them!

Optional 24/7 care plan

If your website should go down day or night then one of our experienced Kentico developers will be on hand to investigate.

Monthly activity report

We provide a detailed monthly report itemising what’s been done and how long it took.

Let us take care of the performance on your Kentico websites so that you can concentrate on more critical tasks.

Contact us now

Our Kentico clients

Stowe
Markel
London Luton Airport
Texthelp
Educational Development Trust
Colosseum Dental

Our dedicated Kentico services

Project delivery

Whether developing a new Kentico project or rescuing an existing one, with 18 years’ experience in project delivery, we’re the Kentico partners who always deliver, even where others can’t.

Find out more

Our technical expertise

Advanced enterprise-level Kentico projects require experienced software engineers who really understand the technology. Quba’s Kentico team will meet the challenge with creativity, experience and skill.

Find out more

New projects

Our expert analysts and developers comb through every detail to get the full picture of what Kentico needs to achieve for you. We maintain high quality standards from day one to ensure we develop and deliver a finished project that meets your business aims.

Project recovery

Stuck with an incomplete or underwhelming Kentico project? Our team can audit what you have and steer your project back on track.

Get in touch

Enterprise

Is Kentico going to be an integral part of your digital strategy? Quba’s Kentico team specialise in delivering complex enterprise projects often requiring customised components that deliver exactly against your needs.

Systems integration

From connecting your CRM to linking your stock and fulfilment systems, we’re your integration experts. Our developers are among the most experienced in the industry at integrating different protocols with Kentico, such as REST, SOAP and direct database access.

eCommerce

Our team can deliver an effortless buying experience for your customers, one that takes full advantage of Kentico’s potent ecommerce tools and that matches technical expertise with great UX.

Your Kentico Cloud Partner

Looking for freedom from expensive upgrades? A SAAS payment model? Improved scalability and solid security? As one of only a handful of certified Kentico Cloud Partners, we offer you the freedom of multichannel experiences no matter where you are or what devices you’re using. Find out if Cloud is right for you here.

Technical strategy

Draw from our experience at building complex enterprise-level projects from day one. We’re more than just a Kentico devolopment team; we’re your digital Kentico partners. We’ll guide you through your initial strategy and decision-making processes onwards to establish how your Kentico project can best meet – and exceed – your business requirements.

Get in touch

Kentico audits

Our team will give your existing site a thorough examination to establish how Kentico can best improve your Google rankings, security, backend and code base.

Find out more

Support & client care

Priority access to upgrades, a dedicated account manager and fast responses to issues will keep you covered once you project has been delivered.

Find out more

Code review

Developing an efficient Kentico installation requires a high-quality code base. We’ll dig deep into your architecture, deployment procedures and frontend frameworks and provide you a detailed report. With a clear understanding of any major issues we identify, you’ll have solid guidance on where your time and money need to be invested.

CMS backend

Are your editors, developers and marketers using the optimum configuration for their requirements? If not, time, money and resources may be wasted. We’ll ensure your backend is configured to get the most from Kentico.

Security

Are holes and flaws in your network infrastructure and code leaving you compromised? We’ll perform penetration tests to identify weaknesses such as cross-site scripting (XSS) and SQL injection.

SEO

Even if your website is a technical marvel, it’s no use if it doesn’t place high on Google searches. Our in-house experts can find ways to optimise your site and generate the web traffic necessary to boost your revenue from organic searches.

Get in touch

Quba Care

Delivering a successful Kentico project is just the start at Quba, and that’s where our leading support package takes over. Quba Care guarantees you a dedicated account manager and priority access to upgrades should you encounter problems.

24/7 Technical support

Our dedicated technical team are always on hand to help you, 24/7. If you encounter a problem no matter what time of the day or night, we will be there to support you every step of the way.

Upgrades & licences

We’re here to help you get the best from Kentico. We’ll help you to decide which version best suits your needs. How often should you upgrade? How can you get the most from new features?

Training

Our certified Kentico experts can give your marketers, editors and developers the onsite or in-house training they need to get maximum ROI from your Kentico project.

Get in touch
left-arrow right-arrow
The look and feel is more contemporary, the user experience has improved, and the branding is much more consistent with our offline presence. All in all the website has helped make the life-changing work we do really stand out.
- Louise Lister, Marketing Manager, Education Development Trust
I have had the great fortune to leverage Quba’s digital expertise on multiple projects involving e-Commerce on an international scale. Quba has a best-in-class talent offering a wide array of skills.
- Todd McElmurray, Ecommerce Director, ToysRus
Quba took the time to gain insights from a range of people within its own business. The resulting UX piece had substantial depth in both the thinking and the execution.
10

years experience

6

certified developers

20

enterprise level projects delivered

London Luton Airport

Case study

Part of London Luton Airport’s (LLA) ambitious expansion required a website that could improve communication with travellers, increase online revenue and launch their new and exciting brand.
The web platform we built on Kentico integrated flight systems, travel services and parking reservation software to provide customers with live information about their journey.
Find out more about our work with LLA

82%

increase in revenue

12%

Increase in traffic

40%

Increase in conversion rate

Quba took the time to gain insights from a range of people within its own business. The resulting UX piece had substantial depth in both the thinking and the execution.
- Paul McNulty, eCommerce Manager, London Luton Airport

Texthelp

Case study

Texthelp is a global leader in assistive learning technologies, operating across numerous commercial and education sectors. Their variety of multilingual websites spread over several platforms were proving inefficient and difficult to manage.
The global web presence we designed and built for them with the Kentico enterprise web platform introduced operational efficiencies and dramatically improved sales enquiries.
Find out more about our work with Texthelp

94%

increase in returning visitors

36%

Conversion to ‘try or buy’ from product pages

261%

Increase in pageviews of products

The planning workshops Quba facilitated were particularly useful in refining our brief and accommodating the many customer personas and user journeys within our business.
- Emily Paul, Marketing Director, Texthelp
Official Microsoft Gold Partner
Official Microsoft Gold Partner
Matt Jones / 30 October

Kentico Connections Prague 2018

Official Microsoft Gold Partner
Official Microsoft Gold Partner
Matt Jones / 19 March

Choosing between Kentico CMS, EMS and Kentico Cloud

Official Microsoft Gold Partner
Official Microsoft Gold Partner
Ben Franklin / 11 September

Why upgrade Kentico regularly?

Official Microsoft Gold Partner
Official Microsoft Gold Partner
Matt Jones / 18 September

The Gartner Magic Quadrant for Web Content Management (WCM) 2018

Understanding Kentico

Not sure how to choose between Kentico CMS, Kentico EMS and Kentico Cloud for your project? Our expert team will guide you through the process of selecting the right solution for your business.

Kentico offers you

  • An all-in-one CMS, ecommerce and online marketing system.
  • An easy-to-use interface.
  • A powerful and fully customisable feature set.
  • Potential for integration with virtually anything through its API.
  • Solid security.

Key features of Kentico CMS/EMS

Features will vary depending on which licencing level you choose (Base, Ultimate or EMS), however these are included at every level:

  • Content management
  • eCommerce
  • Online marketing
  • Intranet and collaboration
  • Online communities
  • Platform API

Enquire about our Kentico support package

0114 2797779


Please enter your name
Please enter your email
Please enter your company

By submitting this form you agree to opt in to our database. To find out how we will use your data click here

Thank you for contacting us!

A member of staff will be in touch with you soon regarding your query!